Terms & Conditions

Welcome to Gulf Waves UAE. By accessing or using our website https://gulfwavesuae.com
and our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before proceeding.

1. Services

Gulf Waves UAE provides relocation solutions including International Moving, Local Moving, Customs Clearance, and Car Shipping. All services are subject to availability and confirmed bookings.

2. Bookings & Payments

Bookings must be confirmed in advance, and payment terms will be communicated at the time of booking.
Full or partial payment may be required prior to service commencement.
Quotes are valid for a limited time and subject to change based on updated requirements, location, and regulatory charges.

3. Customer Responsibilities

Provide accurate details regarding addresses, items, and requirements.
Ensure access and permissions are arranged at both origin and destination.
Declare any restricted or hazardous items in advance.

4. Liability & Insurance

While our team handles goods with care, Gulf Waves UAE shall not be liable for damage, loss, or delay caused by unforeseen events beyond our control (such as natural disasters, customs delays, or strikes).
Optional coverage may be offered for additional protection of items (insurance or compensation guarantees).

5. Customs Clearance

All shipments must comply with UAE and destination country laws.
Customers are responsible for providing correct documentation required by customs authorities.
Gulf Waves UAE will assist but cannot guarantee clearance timelines due to varying regulations.

6. Car Shipping

Vehicles must be handed over in good running condition with valid documents.
Gulf Waves UAE is not responsible for delays or charges imposed by port or customs authorities.

7. Cancellations & Refunds

Cancellations must be notified in writing.
Refunds, if applicable, will be processed as per the booking agreement.
Any non-refundable charges such as customs fees or third-party costs will be deducted.

8. Limitation of Liability

Our maximum liability, if proven, is limited to the value of services paid for, unless additional insurance coverage has been purchased.

9. Privacy

Personal data provided will be used strictly for service delivery and in accordance with our Privacy Policy.

10. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall fall under the jurisdiction of Dubai courts.